We all strive to develop practices that help us become better leaders, better practitioners, and better team members. And given that so many of these goals rest on interpersonal relationships, this means developing practices to navigate misunderstandings, diverging viewpoints and, especially, conflict. Mindfulness can be a crucial mental tool for handling interpersonal interactions, but this…

In the workplace and family arena much of the conflict mediators deal with is interpersonal, maybe even intergroup; but, sometimes it’s the conversations with ourselves that have the biggest impact on our interactions at home or in the workplace. Remaining in the moment is crucial to productivity as ruminating steals away both time and energy….

There are a variety of specialties that fall under the umbrella of mediation services. Some of them are topical and address a specific field, such as healthcare; others are tools that are used by mediators in the course of their work, such as neutral evaluations. This article takes a brief look at the types of…

When conflict arises in your organization, your main concern is to stay calm and de-escalate the situation as quickly as possible. The quicker you contain an argument, the less likely it will escalate into a damaging and costly problem. Harmful or negative conflict requires taking action to keep it from corroding the team dynamic and…

The pandemic ushered in a new era of working remotely, and this work paradigm is still popular among many employees who value more work-life balance. However, conflict doesn’t stop with remote work. In fact, it may increase or show up in different ways. Conflict that’s not addressed tends to grow and spread. It is vital…

Conflict in organizations can get very pricey. From litigation to replacing employees, the cost of conflict adds up quickly. Did you know that… The cost of defending an employment case up through trial ranges between $75,00 – $125,000 and to take a case to the jury ranges from $175,000 – $250,000 The cost of replacing…