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10 Key Advantages of Working with a Professional Mediator

In mediation, a neutral third party is brought in to help the disputing parties come to a resolution. The advantage of an outside mediator is that they don’t have a point of view. A mediator comes in with a fresh perspective, akin to a blank canvas. Sometimes an organizational leader or human resources professional is…

March 26, 2024
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Arbitration or Mediation: Which is Right for Me?

Many people confuse arbitration and mediation, and use the words interchangeably, but the two processes are totally distinct, and the goals and processes for each are different. Let’s take a brief look at each of these conflict resolution options and compare them so you can decide which route is best for your situation. What is…

March 19, 2024
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Is a Professional Facilitator Right for Your Corporate Event?

Organizations invest a lot of time and money when they get away from the office for a day or two to focus on long term planning or other crucial needs. You want to make sure this event is successful, and a neutral facilitator will help you do that.  Many factors are involved in a successful…

February 26, 2024
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Listening Effectively to Resolve Conflict

Acquiring ‘good listening skills’ is emphasized in most of our lives in our very first years of school. However, an overly technical approach to this topic can give it a shallow cliché feel. But the art of listening is truly one of the foundational elements of building and maintaining relationships, as well as exercising leadership….

February 14, 2024
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Beyond Toxic Positivity

When people are experiencing conflict, friends and family may urge them to stay positive. But as organizational psychologist and author Adam Grant points out, positivity can be toxic. In hard times, urging people to be positive doesn’t boost their resilience. It denies their reality. People in pain don’t need good vibes only. They need a…

February 13, 2024
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How Negative Self-Talk Plays a Role in Conflict

We have about 70,000 thoughts per day, and around 85% of those thoughts are negative. That much negativity is bound to have an effect on your mood, productivity, and perceived self-worth. Negative self-talk is more than just your inner critic. It can be any thought you have in which you denigrate yourself, put yourself down,…

January 29, 2024
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