Have you lost a friend or partner who was a FABULOUS listener?  I did and it was a deep loss.  We can’t bring that person back; however, we can commit to becoming a better and deeper listener as a way of honoring that person’s memory.  The national and worldwide calls for ending racial injustice and…

Remote work is the rule these past few months, in this time of the Covid-19 pandemic and social distancing. And it’s likely to continue for months. Conflict doesn’t stop with remote work. In fact, it may increase or show up in different ways. Conflict that’s not addressed tends to grow and spread. Thus, it’s vital…

Social distancing is about a month old and it doesn’t look like it will be ending anytime soon. Your hair is shaggy, your roots are showing and you’re not looking your best. If you are a leader you are worried about the financial impacts of this shutdown and your cash flow. If you manage a…

What’s involved with an online mediation? In an online or virtual mediation, we will meet over the computer or smartphone via the well-known platform called Zoom. You will need a computer with a camera, or a smart phone and you will need to download the Zoom app. If you prefer not to be on camera…

We have a national civility problem and an unwillingness to communicate about conflict lies at the heart of it. Civility is a challenge in today’s political, professional, and organizational life. It feels like certain norms of discourse have been abandoned in many venues. Lack of civility causes conflict to erupt. Business and association leaders know…

Social distancing is about a month old. Your hair is shaggy, your roots are showing and you’re not looking your best. If you are a leader you are worried about the financial impacts of this shutdown and your cash flow. If you manage a team you may be concerned about employee productivity and how you…