Do you have to deal with disagreeable or argumentative people, whether they be team members, clients or members? I’ve distilled key TIPS from Deepak Chopra ‘s advice in a recent New York Times story. 1. Listen first. Get to know a bit about the person, their perspective and their needs. 2. Learn about what’s important…

What are you doing in your organization and family about racism? With the recent murders of George Floyd, Ahmaud Arbery and too many others at the hands of police many individuals and organizations are looking inside themselves.   “When white people work together to engage with racism in policing and other civil rights issues, it takes…

Our series “Turning Conflict into Opportunity” brings you brief video clips from a July 2019 keynote I delivered to ACCESSE 2019, the leadership conference of the Council of Engineering and Scientific Society Executives. This series will ehhance your understanding of conflict and give you our best tips for turning conflicts into opportunities. Managing Conflict with…

Our series “Turning Conflict into Opportunity” brings you brief video clips from a July 2019 keynote I delivered to ACCESSE 2019, the leadership conference of the Council of Engineering and Scientific Society Executives. This series will ehhance your understanding of conflict and give you our best tips for turing conflicts into opportunities. Managing Conflict with…

This month we’re featuring a guest post by Liz London, a colleague and friend. Liz teaches restorative justice and has studied conflict resolution. She writes about accountability which is vital today to the national conversation about race, racial injustice and white supremacy. Accountability means taking responsibility whether it be on an individual basis for a…

Our series “Turning Conflict into Opportunity” brings you brief video clips from a July 2019 keynote I delivered to ACCESSE 2019, the leadership conference of the Council of Engineering and Scientific Society Executives. This series will ehhance your understanding of conflict and give you our best tips for turning conflicts into opportunities. Making Conflict an…