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How to Solve Tough Challenges that Threaten Your Organization

All leaders have to manage conflict in their organizations. I’ve distilled some key points that you can apply immediately from Mark Gerzon’s Leading Through Conflict:  How Successful Leaders Transform Differences into  Opportunities.  Hope you find this helpful. How to Solve Tough Challenges that Threaten Your Organization We at Alternative Resolutions have spent many years working with…

August 23, 2018
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Kaizen: One Small Step

NEWSLETTER EDITION: JUNE 2018 There is a concept in Japan called kaizen, which means “continual improvement.” It is the philosophy that large-scale change can happen via small-scale, incremental actions. Let’s look at this concept further and how it can apply to conflict resolution. Change does not have to be massive or occur all at once….

June 25, 2018
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Bullies and Jerks @Work

NEWSLETTER EDITION: APRIL 2018 With all of the attention of the #metoo movement, I thought I’d examine other offensive behavior, short of illegal sexual harassment, that makes work life unbearable. Robert Sutton discusses bullying and other offensive behaviors in his book[1], The No Asshole Rule: Building A Civilized Workplace and Surviving One That Isn’t. Jerks…

April 28, 2018
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Red Flags that Signal “Call a Mediator”

When facing a personal or professional conflict with another person, it’s likely that you will be able to work out the difficulties between you over time. This article discusses some self-help techniques that people in conflict can use and some red flags that indicate you might need professional assistance. SELF HELP Here are some tips…

April 11, 2018
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Elder Issues: Family Meetings and Mediation

Previously, I discussed how mediators help families settle disputes concerning estates or trusts and end of life issues. This article focuses on how mediation can help keep families from going through expensive and often destructive litigation. Family meetings can be a useful tool for finding common ground when there are disputes over care of elders,…

February 19, 2018
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Mindfulness and Mediation

The term “mindfulness” has become a buzzword in the business world. Multiple studies and articles have been published which examine mindfulness, how to practice it, and what the benefits are. Mindfulness is that moment-by-moment awareness of your surroundings, thoughts, and feelings, or a sense of presence and acceptance. Mindfulness is often referred to as the…

January 17, 2018
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