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Kaizen: One Small Step

NEWSLETTER EDITION: JUNE 2018 There is a concept in Japan called kaizen, which means “continual improvement.” It is the philosophy that large-scale change can happen via small-scale, incremental actions. Let’s look at this concept further and how it can apply to conflict resolution. Change does not have to be massive or occur all at once….

June 25, 2018
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RED FLAGS that signal “call a mediator”

RED FLAGS that signal “call a mediator” When facing a personal or professional conflict with another person, it’s likely that you will be able to work out the difficulties between you over time. This article discusses some self-help techniques that people in conflict can use and some red flags that indicate you might need professional…

April 11, 2018
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Elder Issues: Family Meetings and Mediation

Previously, I discussed how mediators help families settle disputes concerning estates or trusts and end of life issues. This article focuses on how mediation can help keep families from going through expensive and often destructive litigation. Family meetings can be a useful tool for finding common ground when there are disputes over care of elders,…

February 19, 2018
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Mindfulness and Mediation

The term “mindfulness” has become a buzzword in the business world. Multiple studies and articles have been published which examine mindfulness, how to practice it, and what the benefits are. Mindfulness is that moment-by-moment awareness of your surroundings, thoughts, and feelings, or a sense of presence and acceptance. Mindfulness is often referred to as the…

January 17, 2018
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Thumb Wars, Part 2: Messaging is Terrible for Arguments

Texting, online messaging, and other similar forms of communication have grown exponentially in recent years. While messaging apps and text messages may bring some people closer together and lead to more frequent communication, they are devoid of communication clues, such as verbal inflections, body language and tone of voice, that help give context to our…

October 12, 2017
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The Trouble with Bubbles

This month I’m delighted to feature a guest article from my longtime colleague, Carolyn Parr. Carolyn has graciously agreed to let us post her newsletter article here. To learn more about Carolyn, click here. These days we hear a lot about people living in ‘bubbles.’ In mediation I often encounter parties whose positions are encased…

August 21, 2017
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