In arbitration the parties to a dispute present the facts and arguments about the conflict to a neutral arbitrator who makes a decision about the matter in dispute. Like mediation, arbitration is also confidential and private. It is a faster and simpler process than litigation and decisions are generally binding. Arbitration can be conducted in a face to face hearing or it can be performed based on the written documents that the parties submit.
Most arbitration is done through large organizations such as the National Arbitration Forum. Arbitration is the required method of dispute resolution provided for in many contracts. The Montgomery County Maryland Bar Association has an arbitration program.
At Alternative Resolutions, LLC we have handled over 400 commercial and consumer credit arbitration cases in the Maryland, Washington, DC & Northern Virginia area for the National Arbitration Forum and also serve as an arbitrator for the Financial Industry Regulatory Authority the National Futures Association and the Montgomery County Bar Association in Maryland.
An ombudsman is a third party neutral who plays the role of an independent, confidential conciliator or problem solver. If there are organizational change issues or leadership and management challenges facing your firm or organization an ombudsman can assist by helping all staff figure out their options during such transitional times. An ombudsman reports directly to the chief executive and will report general trends in the types of cases and issues that come to the ombuds. Because of the special vantage point occupied by the ombuds he or she can also make recommendations for policy changes that can improve the organizational functions.
We have served as a contract ombudsman for the Space Telescope Science Institute at Johns Hopkins University in Baltimore, MD and have special training from the International Ombudsman Association.
If you are ready to learn more about our independent, third party conciliator / Ombudsman services, contact Alternative Resolutions, LLC today.
Dispute System Design and Consulting
With over a decade of federal sector experience, Alternative Resolutions brings perspective and practical know how in management and implementation of new programs in large organizations. Organizations developing new conflict resolution programs experience shifts in the way they do business. We understand those issues and can help make the shift to more collaborative processes. In fact, in one instance Ms. Kandell designed pilot initiatives which resulted in an eightfold increase in ADR use.
Contact Alternative Resolutions, LLC today to learn more about our dispute system design and consulting services for organizations in the Silver Spring, Maryland, Washington, DC& Northern Virginia area.