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Media

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“Conflict is hard because we’re imperfect beings doing our best in an imperfect world.”
-Ellen Kandell

Our series “Turning Conflict into Opportunity” brings you brief clips from a July 2019 keynote I delivered to ACCESSE 2019.

For the past 20+ years, Alternative Resolutions has helped thousands of individuals and organizations create opportunity where there once was conflict. Relationships have been repaired, organizations have gone on to create amazing and valuable outcomes together, talented people have been able to focus on their contributions and creativity.
This series will enhance your understanding of conflict and give you our best tips for turning your conflicts into opportunities.

How to Manage Conflict

Experiencing Conflict

Real v. Unreal conflict

What You Can do to Manage Conflict

What is Conflict Avoidance Costing You?

Making Conflict an Opportunity

Tips for Managing Civility

Managing Conflict when Employee has Victim Mindset

How to Handle Gaslighting

Mediation: Your Process AR/

Mediation: You Decide

Choosing mediation to resolve a dispute is a courageous step. In mediation you decide what is best. The mediator helps you find common interests and joint solutions that are a win for everyone

Workplace mediation back to biz

Most workplace conflict starts with a small misunderstanding. The conflict is avoided and gets worse, effecting other employees and teams. Managers spend much time at work resolving conflict. When mediation is used to resolve conflict early relationships are preserved and time and money are saved.

Learn about conflict strategies

Negotiate: Get off your Position

Negotiation Tips

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