Part III: Anger in Conflict Resolution In my last post in this series on anger, I’ll focus on the implications of the anger research from my last two pieces (part I, part II) on conflict resolution. As I touched on in my first piece, it can be tempting to associate nonviolent communication methods with denying…

Part II: When does anger work? In my last post I wrote about anger’s “good side,” and the importance of appreciating its importance, but I left off with a warning: we need to develop a thoughtful and wise relationship with anger in order for it to play a positive role. In his New York Times Sunday…

Part I : Anger’s Good Side In many of my posts and tips as a mediator, I emphasize the use of mindful dialogue strategies, nonviolent communication, and reflection over reactions. These are some of the core cognitive tools that inform the practice and philosophy of mediation, and thus I write frequently about honing them for…

Note: I researched and wrote this series of pieces before the attacks in Paris and Beirut, and the various subsequent reactions. These tragedies, while they change the present context and challenges of intercultural communication, only make this issue more urgent. In the face of frightened reactions, it is of the utmost importance that we maintain…

Note: I researched and wrote this series of pieces before the attacks in Paris and Beirut, and the various subsequent reactions. These tragedies, while they change the present context and challenges of intercultural communication, only make this issue more urgent. In the face of frightened reactions, it is of the utmost importance that we maintain…

Note: I researched and wrote this series of pieces before the attacks in Paris and Beirut, and the various subsequent reactions. These tragedies, while they change the present context and challenges of intercultural communication, only make this issue more urgent. In the face of frightened reactions, it is of the utmost importance that we maintain…