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Can Conflict Be Healthy?

When you think of conflict, what comes to mind? Many of us are accustomed to thinking of conflict as a negative occurrence with bad outcomes. We are conditioned to think that all arguments are to be avoided. However, not all conflict is unhealthy – healthy conflict does exist. In fact, participation in a productive debate…

January 27, 2022
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Resolve to Manage Conflict in 2022

January is upon us, and with it comes resolutions and hopes for a successful new year. What resolutions do you want to make about how conflict is managed in your organization? Conflict costs dearly in lost productivity, decreased morale and increased stress. Early resolution of conflict is our mantra. What changes can you make so that conflict…

January 11, 2022
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How to Recognize the 5 Types of Conflict Styles

Consider your family, friends and co-workers. Who jumps right into conflict with force and passion? Who is the mediator? And who tries to avoid conflict altogether? How about you – how do you handle conflict? The most commonly used classification schema for conflict was developed by Kenneth Thomas and Ralph Kilmann. In their configuration, there…

November 30, 2021
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How Group Conflict Can Help Solve Problems

Conflict drains both emotions and resources in an organization. When conflict occurs, 42 percent of a manager’s time is spent on reaching an agreement. And this problem affects most of us. A study by Consulting Psychologists Press found that 85 percent of staff members experience conflict at some point in their careers. An estimated 2.8…

November 23, 2021
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Are Different Work Styles Creating Conflict in Your Organization?

If you were asked to do something, what is the first question you would ask in response? You might ask, “When do you need it?” Or perhaps you would say, “What specifically do you need?” These responses are emblematic of each speaker’s orientation to problem solving and style of working and demonstrate how easily conflicts…

September 28, 2021
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3 Questions to Ask for Managing Conflict

Asking questions is a major part of a mediator’s job, and it meets several important objectives. First, it enables the other person to feel as though they are being heard. Second, it allows both sides to begin uncovering the source of the conflict. Third, it provides an opportunity for the emotion underlying the dispute to…

September 13, 2021
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