8403 Colesville Rd., Suite 1100
Silver Spring, MD 20910



Online Mediation Now Available

What’s involved with an online mediation? In an online or virtual mediation, we will meet over the computer or smartphone via the well-known platform called Zoom. You will need a computer with a camera, or a smart phone and you will need to download the Zoom app. If you prefer not to be on camera…

April 22, 2020
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Civility Challenges Rampant Organizations

We have a national civility problem and an unwillingness to communicate about conflict lies at the heart of it. Civility is a challenge in today’s political, professional, and organizational life. It feels like certain norms of discourse have been abandoned in many venues. Lack of civility causes conflict to erupt. Business and association leaders know…

April 16, 2020
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3 Social Isolation Survival Tips

Social distancing is about a month old. Your hair is shaggy, your roots are showing and you’re not looking your best. If you are a leader you are worried about the financial impacts of this shutdown and your cash flow. If you manage a team you may be concerned about employee productivity and how you…

April 14, 2020
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Interconnectedness and Social Distancing

Has almost every message you’ve received lately been about COVID 19? I wasn’t going to pile on; however, as the gravity of this global pandemic became clear and the severity of the impact on our daily lives became more dire, I knew it was important to reach out to you and share some perspective from…

March 26, 2020
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The Impact of Negative Self-Talk

Most of the conflict I deal with in my work is interpersonal, maybe even intergroup, but sometimes it’s the conversations with ourselves that have the biggest impact on our interactions in the workplace or at home. We have about 70,000 thoughts per day, and around 85% of those thoughts are negative. That much negativity is…

August 12, 2019
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Solving Conflict Between Employees

Conflict is inevitable, and is a natural aspect of human relationships; however, when that conflict occurs in the workplace, it can be detrimental to the team and the whole organization. Unresolved workplace conflict can have a negative impact on team cohesion, individual mental health, employee productivity, and organization profitability. Some larger companies have an in-house…

July 16, 2019
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