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Featured by the Jeff Miller Consulting Alliance Newsletter

I’m thrilled that my blog, “Workplace Conflict and Tone of Voice”, was featured in the May newsletter of the Jeff Miller Consulting Alliance

May 16, 2019
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Trust, Mindfulness, and Being a Good Listener

The art of listening is truly one of the foundational elements of building and maintaining relationships, as well as exercising leadership.

May 7, 2019
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When Conflict Strikes: 5 Steps to Defuse It

Conflict is inevitable between human beings. Keep these 5 tips in mind to reduce its impact and even grow from the experience.  1.    Deal with the conflict immediately. Call a meeting or arrange for a dialogue. Unattended conflict can get worse. And then it might be too late, too much damage has occurred for the…

April 30, 2019
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Arbitration v. Mediation

Many people confuse arbitration and mediation, and use the words synonymously, but the two processes are quite distinct, and the goals and mechanics for each are different. Let’s take a brief look at each of these conflict resolution options and compare them.

April 9, 2019
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Conflict Avoidance Costs Organizations Big $$$$

Did you know that… The cost of defending an employment case up through trial ranges between $75,00 – $125,000 and to take a case to the jury ranges from $175,000 – $250,000 The cost of replacing talent that leaves due to workplace conflict can be as high as that individual’s yearly salary Fortune 500 senior…

March 18, 2019
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An Insider’s Guide to Hiring a Mediator and the Mediation Process

People often are tired of conflict and tension, so when they find out I’m a mediator, they’re curious about how the mediation process works. I’ve gathered some of the recent questions I’ve been asked and hope my answers will demystify mediation for my readers. Do you present evidence in the mediation process? The short answer…

March 11, 2019
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