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Healthy v. Unhealthy Conflict

NEWSLETTER EDITION: JUNE 2019 Many of us are used to the idea that all conflict is bad and has negative results. In the United States, we’ve been conditioned to think that all arguments, regardless of topic, tone, or setting, are to be avoided. However, not all conflict is unhealthy. There is such a thing as…

July 2, 2019
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Mediation Services

There are a variety of specialties that fall under the umbrella of mediation services. Some of them are topical and address a specific field, such as healthcare; others are tools that are used by mediators in the course of their work, such as neutral evaluations. This article is meant to take a brief look at…

June 25, 2019
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Featured by the Jeff Miller Consulting Alliance Newsletter

I’m thrilled that my blog, “Workplace Conflict and Tone of Voice”, was featured in the May newsletter of the Jeff Miller Consulting Alliance

May 16, 2019
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Trust, Mindfulness, and Being a Good Listener

The art of listening is truly one of the foundational elements of building and maintaining relationships, as well as exercising leadership.

May 7, 2019
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When Conflict Strikes: 5 Steps to Defuse It

Conflict is inevitable between human beings. Keep these 5 tips in mind to reduce its impact and even grow from the experience.  1.    Deal with the conflict immediately. Call a meeting or arrange for a dialogue. Unattended conflict can get worse. And then it might be too late, too much damage has occurred for the…

April 30, 2019
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Arbitration v. Mediation

Many people confuse arbitration and mediation, and use the words synonymously, but the two processes are quite distinct, and the goals and mechanics for each are different. Let’s take a brief look at each of these conflict resolution options and compare them.

April 9, 2019
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