8403 Colesville Rd., Suite 1100
Silver Spring, MD 20910

Our Mission

Our Mission

Our Vision – transforming conflict into a positive force for change and growth

At Alternative Resolutions, LLC,  our vision is to redefine the way people and organizations approach and handle conflict and to enable them, through training, to address and resolve conflict so it becomes a vehicle for change and growth, rather than a destructive force.


Our Mission – helping people and organizations find their unique solutions to conflicts

Our mission is to enable people and organizations to find their own unique solutions to tough and vexing problems. By doing so, that in turn allows them to return to their core mission and purpose, thereby averting the damaging and costly effects of conflict. As a team, Alternative Resolutions, LLC brings over 30 years of public and private sector legal experience and hundreds of cases, to providing top notch conflict resolution services and training to organizations in the DC Metro area, across the country and internationally.


The Problem – – conflict avoidance is costly and reduces productivity

Conflict damages reputations, wastes time, poisons relationships, and costs money.  According to a study on workplace conflict, U.S. based employees spend 2.8 hours per week dealing with conflict.  That translates into 385 million work days.  Read our article “Quite a Hefty Price Tag”and our  white paper: “The High Cost of Conflict.”to learn more about the cost of conflict.

It is common for organizations and individuals not to recognize or react to conflict until it jeopardizes relationships among employees, colleagues, customers and suppliers. Reduced productivity, delays, soaring legal fees and adversarial outcomes always occur as a result.


The Solution – early conflict resolution saves the bottom line

Alternative Resolutions, LLC helps clients detect communication problems before they cause disruptions. Reduced costs, high productivity, improved customer service and low turnover are the tangible positive benefits. Solutions built on more efficient and effective communication bring better results. Alternative Resolutions has the talent and experience to use the opportunities inherent in conflict to create practical solutions which enhance and improve organizational effectiveness. We enable disparate groups to freely, safely and confidentially discuss problems and resolve difficult issues. At Alternative Resolutions, we provide the following services:

  • Mediation Services and Training
  • Arbitration Services
  • Facilitation Services
  • Conflict Managementand Communications Training
  • Fact Finding Investigations, Ombudsman Services & Dispute System Consulting


Why Alternative Resolutions, LLC?

Our firm helps organizations to overcome performance challenges, foster collaboration, and build winning teams. Unlike other firms, our team has over 30 years of legal expertise and uses a customized process to get to the core conflicts which drain your organization’s productivity and your bottom line.  We have many satisfied clients, see our testimonials.  Call or email us for a free consultation.

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