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An Insider’s Guide to Hiring a Mediator and the Mediation Process

  • Posted by: Ellen Kandell

When Facing Conflict, 19 Words Can Change Everything

  • Posted by: Ellen Kandell

Workplace Conflict and Tone of Voice

tone of voice
  • Posted by: Ellen Kandell

Your Wordless Communication Speaks Volumes

wordless communication
  • Posted by: Ellen Kandell

Methods of Saving Face in Conflict

saving face
  • Posted by: Ellen Kandell

Reflection as a Strategy

reflection
  • Posted by: Ellen Kandell

Thumb Wars, Part 2: Messaging is Terrible for Arguments

text messaging; online messaging; arguments
  • Posted by: Ellen Kandell

The Trouble with Bubbles

bubbles
  • Posted by: Ellen Kandell

End of Life Issues: How Mediators Help Families Settle Disputes

dispute
  • Posted by: Ellen Kandell

Nonviolent and Non-Defensive Communication

talking; communication
  • Posted by: Ellen Kandell
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