Has almost every message you’ve received lately been about COVID 19? I wasn’t going to pile on; however, as the gravity of this global pandemic became clear and the severity of the impact on our daily lives became more dire, I knew it was important to reach out to you and share some perspective from…

I thought it was important to write about power and its relationship to conflict. My purpose is to show you how important it is to tackle conflict head on. As you are reading, ask yourself where you have experienced this yourself and in your own organization. Types of Power There are two broad categories of power:…

I’m thrilled that my blog, “Workplace Conflict and Tone of Voice”, was featured in the May newsletter of the Jeff Miller Consulting Alliance

Did you know that… The cost of defending an employment case up through trial ranges between $75,00 – $125,000 and to take a case to the jury ranges from $175,000 – $250,000 The cost of replacing talent that leaves due to workplace conflict can be as high as that individual’s yearly salary Fortune 500 senior…

People often are tired of conflict and tension, so when they find out I’m a mediator, they’re curious about how the mediation process works. I’ve gathered some of the recent questions I’ve been asked and hope my answers will demystify mediation for my readers. Do you present evidence in the mediation process? The short answer…

“How is that possible?” you’re wondering.   Given that we frequently find ourselves disagreeing with another person—at home or at work—and that we, like everyone, hate being disagreed with, knowing these 19 words will help smooth things over and improve the harmony of our relationships.   Adam Grant, the renowned organizational psychologist and consultant to…